Update on May 29 Outage

On May 29, 2025, SentinelOne experienced an outage that is impacting commercial customer consoles. The following message has been sent to all customers and partners. Communications are being updated real-time in our support portal and will be updated here as necessary.

We are aware of ongoing console outages affecting commercial customers globally and are currently restoring services. Customer endpoints are still protected at this time, but managed response services will not have visibility. Threat data reporting is delayed, not lost. Our initial RCA suggests this is not a security incident. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.